(” we, us, our “) offers its services from its website https://licencesafe.co.uk/ (” the Site “). We provide review services for driving licence applications independent from any government body. A full list of the types of applications we deal with and the services that we offer can be found on the homepage of the Site (the ” Services “). Please note that we are not affiliated with the Official DVLA, the UK Government or any official body. We are a third party company offering a complete online processing and validation service on your application.
The services that we provide are not mandatory when applying for a driving licence and are available from the official government agency portal, which is the Official DVLA website, with which we are not affiliated, for a lower cost or free of charge. The fee charged for our checking service is additional to any DVLA fee.
If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site and Services. Failure to use the Site and Services in accordance with these Terms may subject you to civil penalties. You understand and agree that we are not a party to any agreements entered into between you and the DVLA or any other legal entity, nor are we an authority for approving driving licence applications.
These Terms also apply to any correspondence by email between you and us.
|Application:||the DVLA application that you select (as set out in the table at clause 2.1) and request our assistance with in reviewing and filing at the DVLA.|
|Business Day:||a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.|
|Commencement Date:||the day that the Contract comes into existence as set out in Clause 2.|
|Contract:||the contract between us and you for the supply of the Services in accordance with these Terms.|
|Force Majeure Event:||has the meaning given to it in Clause 9.|
|Intellectual Property Rights:||patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world|
|Order:||your final submission to us for the supply of Services.|
|Services:||the services supplied by us to you in reviewing the Application that you select, determining whether anything needs to be deleted, changed or added, and filing the Application at the DVLA.|
An Order is made when you select one of the Applications from the Site, which, at the time of writing, includes the following:
|Application||Official DVLA Fee||Our Service Charges||Total Cost|
|Apply for a first provisional driving licence||£34||£79||£103|
|Replace a driving licence||£20||£79||£99|
|Renew a driving licence (10 year replacement)||£14||£79||£93|
|Renew a driving licence if you’re 70 or over||£0||£79||£79|
|Change your address on a driving licence||£0||£79||£79|
|Exchange a paper driving licence for a photo card driving licence||£20||£79||£99|
We shall keep in strict confidence all information obtained about you when you submitted the Order. We may disclose any confidential information that we are required to disclose by law or any governmental or regulatory authority or by a court of competent jurisdiction. This clause 6 shall survive termination of the Contract.
Termination for any of the above reasons will not entitle you to any refund of the Quoted Price. We shall be entitled to keep the Quoted Price in full.
You may terminate the Contract if you inform us in writing by sending us an email requesting termination to firstname.lastname@example.org (“Termination Email”) within 24 hours of the Commencement Date. Doing so will entitle you to a refund of the Quoted Price minus 10% of the Quoted Price (“RefundValue”), which we shall be entitled to keep to cover our administration costs in refunding you. We will attempt to transfer you the Refund Value to the same bank account from which you made Payment within 15 Business Days of the date of the Termination Email, however we reserve the right to take longer.
If your application is being processed by our services, we will therefore authorize a refund of 90% of the price . This ONLY applies if you DIDN’T receive the service completed 24 hours after applying to our service.
Unfortunately, after this time being completed, no refund will be accepted.